团队

平台

平台团队确保我们数据的安全，并使我们的产品、移动应用程序和数据库之间的数据传输成为可能。

团队分为三个实体：

操作 负责服务器管理、数据库、代码部署和网络基础设施。

网络应用程序 开发应用程序的网络版本以及我们内部工具的前端。

网络服务和API 处理内部和公共网络服务的信息存储和检索。

团队

数据科学

数据科学团队在产品设计的各个阶段都有参与，以帮助打造关键的产品功能。他们的主要职责是收集、存储和处理产品数据，以创建和改进我们的算法。数据科学团队每天与其他技术团队合作，并参与所有主要的公司项目。数据科学是一个灵活且积极主动的团队。他们通常参与产品生命周期开发的关键点，并处理在此过程中出现的许多重要问题。

团队

嵌入式软件

该团队负责我们产品中实施的所有软件。从产品生命周期的最初阶段开始参与，该团队参与各种项目。他们必须与各个部门有效沟通，并适应他们在开发方面的具体需求：各类传感器、算法、与Withings应用程序及我们的服务器的交互。一旦我们的产品上市，该团队继续通过引入新功能（以算法、屏幕等形式）来改进产品，并协助客户支持。

团队

移动

The Mobile Team develops and improves the Withings app and all additional applications for internal use. The Withings app, available for both iOS and Android, is a Withings product in its own right and is at the heart of a complex product ecosystem. Able to operate offline, it can communicate directly with all our devices via Wi-Fi or Bluetooth connectivity, process health data to add context and present it effectively to our users. With over a million users, the Mobile Team helps people truly take their health into their own hands.

团队

工业化

Working closely with our team in Hong Kong, factories in China, and our watchmakers in Issy les Moulineaux, the Industrialization Team is the link between technical teams and production lines. Experts in software and hardware profiles, they are truly integral to the backbone of Withings. They ensure the highest quality standards for our products and coordinate the production lines in Asia and Issy-les-Moulineaux. The Industrialization team is the interface between factories and all the product teams as well. They spearhead innovation by assisting with the development of our products/production lines, and continually impress with their clever solutions to each new challenge they are presented with.

团队

机械

该团队构思并设计我们产品的每个机械部件。机械师与设计工作室紧密合作，绘制并验证每个部件，然后监督其由我们的分包商生产和组装。机械师随后监督整个生产过程，并享受相对较短的产品开发周期所带来的兴奋。

团队

客户支持

专注于客户服务，这个团队遍布多个大陆：欧洲、美国和亚洲。它的角色是支持我们的客户并改善他们与我们的产品、应用程序和购买的体验。他们通过所有沟通渠道回答用户的问题，帮助我们展示一致的积极形象。他们编写技术文章以指导用户，并在我们的产品整个生命周期内跟进（营销前、营销中和营销后）。他们的专业知识对确保我们保持优质用户体验至关重要，并帮助指导呼叫中心实现共同目标：客户满意度。

团队

客户运营

该团队的使命是将Withings产品交付给客户，同时遵循成本和期限的限制。此过程与海关和运输我们产品从工厂到分销中心的承运人密切合作。客户运营团队每天管理我们的仓库，以便准备和发货由我们的合作伙伴和用户下的订单。他们定期使用绩效指标来帮助促进节省成本的做法和领导产品退货流程。他们还管理与我们的经销商（例如亚马逊、苹果、百思买）的关系，确保订单处理、开票和争议管理的正确性。

团队

研究

应用研究工程师为我们的产品创建医学测量。涉及的技术多种多样，需要在多个领域的专业知识，包括：光学、声学、化学、材料、通信等。该团队需要测试竞争产品，与知名实验室和研究机构合作，并学习超出他们初始专业培训的主题。研究贯穿产品的整个生命周期。在上游，研究人员探索新想法以制作原型和概念验证。然后，他们将通过计量学和工程进一步开发该测量，最后将硬件组件集成到可用的消费产品中。最后，他们进行临床研究，以进行这些测量的校准和验证。他们深入参与与内部团队以及医生和研究人员的开发与合作。

团队

销售

负责在不同国家分销我们的产品，销售团队与国际零售商（亚马逊、苹果、百思买、Fnac Darty 等）保持密切联系，并始终寻找最佳的新分销商。专注于在实体店和在线市场中扩大我们的市场份额，使我们的产品对公众可及。他们是杰出的谈判者，推动全球销售，并构思创新和创意的资产，以赢得新客户。

团队

电子产品

这个团队负责我们产品的电子功能，为产品团队寻找最佳组件，以便在设计和布线电子板时使用。他们与软件团队紧密合作，以优化操作，并与工业化团队合作，在工厂中开展工作。他们在开发我们产品著名的长电池寿命方面发挥了重要作用，并且通常参与产品生命周期的许多不同阶段。

团队

购买与制造

该团队位于巴黎和香港，是产品生命周期的核心，帮助我们采购每个产品所需的最佳组件。他们充当工程师和供应商之间的桥梁，致力于定义管理我们所有产品供应链所需的方法、手段、工具和材料。通过负责我们产品的整个制造链，他们确保高质量的生产。他们还定期检查我们的工厂，以确保所有产品的最佳交付。

团队

硬件 / 软件质量

该团队确保我们的应用程序和交付给客户的产品的正常运行。硬件/软件质量团队始终对产品进行全面测试，以确保它们在硬件和软件方面都令人满意。该团队与所有开发团队紧密合作，从项目开始到发布，他们分析客户反馈，测试更新，并提出解决方案，以确保产品质量始终处于最佳状态。

团队

健康解决方案

我们的健康解决方案部门正在努力回答这个问题。具体来说，我们的员工与医疗领域的关键参与者建立合作关系，例如医疗机构（医院、诊所、养老院等）、研究机构、患者监测项目、制药集团、保险公司等。这是一个多学科团队，战略、研究、产品、销售、市场营销和支持职能并肩工作。

团队

产品经理

The product team consists of three main areas: PM product, PM application and services, and UX/UI designers. Product Managers build the best possible user experience for each product or service they are responsible for. They also coordinate the development of product functionality, while taking into account deadlines, costs, competition, medical regulations, clinical validation, and intellectual property. They are involved in every stage of the product life cycle from conception of design to product withdrawal. They work closely with development teams and coordinate with the marketing, sales and customer support teams to ensure the product is the best it can be. Product managers’ expertise ranges from engineering to marketing and requires a strong business sense. A keen eye for the user experience is also necessary to make sure our customers are fully satisfied. The collection of unique skills Product Managers possess makes the team a strong and close-knit group.

团队

人力资源

The HR team supports the company's strategy on a daily basis. The team's missions are wide-ranging: recruitment, leading a positive internal culture (the good stuff — like celebrations, tech talks, and good coffee to name a few), personnel administration, training, HR marketing, and more. HR works with all employees to ensure a consistently healthy working environment. The team is made up of several members that take on different responsibilities to enable the company to work strategically and operationally while preserving our greatest asset — our employees.

团队

市场营销

Once our groundbreaking new health products/services are invented, tested, and developed, it’s up to the Marketing team to make them understandable and appealing to retailers, partners, medical professionals, and of course, our users. This team uses a variety of methods to effectively communicate, including PR, social media, events, online advertising, video, CRM tools, retail marketing, content and influence marketing. As we sell our products all around the world, the Marketing team must adapt its strategy to each culture and language, while ensuring a strong and consistent brand voice. In order to support a truly innovative brand with a real mission to improve people’s health, they rely on their creativity, curiosity, and strong interest in our users' health, needs and stories. With several new products launched each year, they continuously uncover new and exciting ways to spread awareness about Withings.

团队

财务 / 法律

The Finance team handles accounting and business control. The Finance team takes care of all invoices, all legally required declarations and must check the veracity of all financial information communicated. The Business Control team monitors every expense incurred by the company and analyzes them to ensure the sustainability of the business. The team is also responsible for checking the turnover and profitability of each customer and/or product in order to help the sales and marketing teams maximize their investments. The Legal department manages all the legal commitments of the various departments. They ensure the best defense of the company’s interests. Together, Finance and Legal support all the company's innovation and research efforts.

团队

质量保证与监管事务 (QARA)

QARA团队的角色是确保我们的医疗设备和服务在推出前、推出时和推出后遵守当前的法规。

团队分为两个实体：

QMS QMS团队负责实施质量管理，旨在持续控制和改善Withings的各种流程

监管事务 监管事务团队通过起草监管档案、响应监管机构的请求，并支持产品、销售和市场团队将我们的产品推向市场，从而实施我们的监管战略。